Shopify Fulfilment Services

Airbox Fulfilment is a UK 3PL that picks, packs and despatches Shopify orders from 200,000 sq ft of operational space across Leighton Buzzard (UK) and Zoetermeer (EU). Shopify stores connect through Mintsoft WMS, which integrates natively with Shopify, and Airbox operates 7 days a week, despatching orders received before 8pm Monday to Friday, and before 5pm at weekends, the same day.

Native Shopify integration

We use Mintsoft WMS, which integrates natively with Shopify. Inventory, order and fulfilment data syncs via webhooks or on a 15-minute cadence. Orders flow directly into our warehouse without any manual intervention from your team. Airbox is Mintsoft's largest UK client, which means we participate in bi-weekly product development meetings and our clients benefit from platform improvements ahead of the market.

Fast, accurate despatch

We process over 450,000 D2C orders every month at 99.9% pick accuracy and 99% on-time despatch. Airbox operates 7 days a week. Orders received before 8pm Monday to Friday, and before 5pm on Saturday and Sunday, are despatched the same day. Carrier collections run on Saturday and Sunday. Every cut-off and turnaround is set out in our service levels.

Full visibility, always

Real-time stock visibility through the Airbox Control dashboard for unlimited users. Every pick and despatch is timestamped and attributed to an operative. Inventory accuracy runs at 99.5% or above. Returns are processed within 48 hours with full WMS-tracked condition reporting.

A 3PL that scales with your store

We maintain a peak capacity three times our standard D2C volume, with a 24/7 operation during Black Friday. No peak surcharges. Consistent rates year-round. As your Shopify store grows, the fulfilment operation grows with it without the service dropping.

UK and EU from one partner

Operating from Leighton Buzzard, UK and Zoetermeer, Netherlands, we give you full D2C and wholesale coverage across UK and European markets from a single 3PL relationship.

Shopify fulfilment FAQs

How does Airbox connect to my Shopify store?

Airbox runs Mintsoft WMS, which integrates natively with Shopify, so Shopify orders flow into the Airbox warehouse system without manual uploads. Airbox is Mintsoft's largest UK client.

What are the despatch cut-off times for Shopify orders?

Airbox operates 7 days a week. Shopify orders received before 8pm Monday to Friday, and before 5pm on Saturday and Sunday, are despatched the same day.

How accurate is Airbox Shopify fulfilment?

Airbox runs at 99.9% pick accuracy and 99% on-time despatch across more than 450,000 D2C orders a month. Every pick is timestamped and attributed to an operative.

Can I see my Shopify stock levels in real time?

Yes. Airbox clients have real-time visibility of their stock through the Airbox Control dashboard, and inventory accuracy runs at 99.5%.

Does Airbox charge peak surcharges for Black Friday and Christmas?

No. Airbox has no peak surcharges. Peak capacity is three times standard D2C volume, and the operation runs 24/7 during peak.

Can Airbox fulfil Shopify orders for UK and EU customers?

Airbox operates 200,000 sq ft of operational space across Leighton Buzzard (UK) and Zoetermeer (EU), so Shopify brands can serve UK and European customers through one 3PL.