Pet Supplies Fulfilment Services

Pet supplies customers are loyal and unforgiving when orders arrive late, damaged or wrong. Your fulfilment operation needs to be as reliable as your product.

Accurate, fast, consistent

Airbox manages pick, pack and despatch for pet supplies brands shipping D2C and into retail. We process over 450,000 D2C orders every month at 99.9% pick accuracy and 99% on-time despatch. Orders received before 8pm are despatched same day, seven days a week.

Stock integrity as standard

Full batch and lot tracking, expiry date management and FIFO/FEFO stock rotation for products with shelf lives. Inventory accuracy runs at 99.5% or above. Every pick is timestamped and attributed to an operative, with real-time visibility through the Airbox Control dashboard.

A team that actually knows your brand

Less than 10% of our workforce is agency staff, versus an industry average of around 50%. Every operative is a full-time employee who knows your products and your standards. Account manager bonuses are tied directly to client feedback scores, not warehouse throughput.

Retail distribution ready

We distribute to 29 named retail accounts including major UK grocery and pet retail, with dedicated retailer-specific routing, labelling and compliance handled in-house.

UK and EU coverage

Operating from Leighton Buzzard, UK and Zoetermeer, Netherlands, we give you full D2C and wholesale capability into UK and European markets from a single partner.