Etsy Fulfilment Services

Etsy buyers expect something that feels personal. The packaging, the care, the details. When you outsource fulfilment, you need a partner who understands that and delivers it consistently, even at volume.

Presentation built into the workflow

Airbox offers tissue wrap, ribbon tying, handwritten notes, personalised inserts and custom packaging as standard value-added services. All of it is agreed at a unit rate and built into your packing workflow. Your customers will not be able to tell the difference between you packing it yourself and us doing it for you.

Integrated with your Etsy store

We connect to Etsy through our Mintsoft WMS, syncing orders and fulfilment data automatically. Orders flow directly from your Etsy shop into our warehouse without any manual intervention. Airbox is Mintsoft's largest UK client, participating in bi-weekly product development meetings to keep our clients ahead of platform updates.

Accurate, reliable despatch

99.9% pick accuracy and 99% on-time despatch across over 450,000 D2C orders every month. Orders received before 8pm are despatched same day, seven days a week. Real-time visibility through the Airbox Control dashboard for complete stock control.

A team that cares

Less than 10% of our workforce is agency staff versus an industry average of around 50%. Every operative is a full-time employee trained to consistent standards. Account manager bonuses are tied directly to client feedback scores, not throughput.

UK and EU from one partner

Our sites in Leighton Buzzard, UK and Zoetermeer, Netherlands give you full coverage across UK and European markets as your Etsy business grows internationally.