Gift and stationery brands do not just ship products. They ship experiences. The packing has to be right, the timing has to be right, and when the gifting peaks arrive, everything has to scale without breaking.
Presentation as part of the service
Airbox offers tissue wrap, ribbon tying, handwritten notes, personalised inserts, laser engraving and monogramming. All of it is built into your standard packing workflow and agreed at a unit rate via time-in-motion study. Your customers will notice the care.
Gifting peaks handled
We operate a 24/7 fulfilment operation during Black Friday and maintain a peak capacity three times our standard D2C volume. Our rates are consistent year-round with no peak surcharges and no Christmas price hikes. What you are quoted is what you pay.
Accurate at scale
We process over 450,000 D2C orders every month at 99.9% pick accuracy and 99% on-time despatch. Orders received before 8pm are despatched same day, seven days a week. Every pick is timestamped, attributed to an operative, and visible in real time through the Airbox Control dashboard.
A team built for brand care
Less than 10% of our workforce is agency staff versus an industry average of around 50%. Every operative is a full-time employee trained to your brand standards from day one. Account manager bonuses are tied directly to client feedback scores.
UK and EU from one partner
Our sites in Leighton Buzzard, UK and Zoetermeer, Netherlands give you full D2C and wholesale coverage across UK and European markets without the complexity of managing multiple 3PL relationships.
