Toy and Game Fulfilment Services

Airbox Fulfilment is a UK 3PL that picks, packs and despatches toy and game orders from 200,000 sq ft of operational space across Leighton Buzzard (UK) and Zoetermeer (EU). For the Christmas peak, Airbox runs at three times its standard D2C volume, 24/7, with no peak surcharges.

Built to handle peak

Airbox maintains a peak capacity three times our standard D2C volume, with a 24/7 operation during Black Friday. Our rates are consistent year-round with no peak surcharges and no Christmas price hikes. What you are quoted is what you pay, regardless of the time of year.

Accurate at scale

We process over 450,000 D2C orders every month at 99.9% pick accuracy and 99% on-time despatch. Airbox operates 7 days a week. Orders received before 8pm Monday to Friday, and before 5pm on Saturday and Sunday, are despatched the same day. Carrier collections run on Saturday and Sunday. Every cut-off and turnaround is set out in our service levels.

A workforce you can trust

Less than 10% of our staff are agency workers versus an industry average of around 50%. Over 90% of operatives are full-time employees trained to consistent standards across all our sites. Scan-at-station technology timestamps every pick and despatch, attributed to the individual operative.

Retail distribution ready

We distribute to 29 named retail accounts including major UK and European retailers, with dedicated retailer-specific routing, labelling and compliance handled in-house. From D2C to wholesale, we manage the full operation.

UK and EU from one partner

Our sites in Leighton Buzzard, UK and Zoetermeer, Netherlands give you complete coverage across UK and European markets. Scale your brand internationally without the complexity of managing multiple 3PL relationships.

Toy and game fulfilment FAQs

Can Airbox handle the Christmas peak for toy brands?

Yes. Airbox runs peak capacity of three times its standard D2C volume and operates 24/7 during peak, with no peak surcharges.

What are the despatch cut-off times for toy orders?

Airbox operates 7 days a week. Orders received before 8pm Monday to Friday, and before 5pm on Saturday and Sunday, are despatched the same day. Carrier collections run on Saturday and Sunday.

How accurate is Airbox toy fulfilment?

Airbox runs at 99.9% pick accuracy and 99% on-time despatch across more than 450,000 D2C orders a month. Every pick is timestamped and attributed to an operative.

Can Airbox assemble toy gift sets and promotional packs?

Yes. Airbox assembles gift sets and promotional packs, priced per unit after a time-and-motion study.

Can Airbox supply retailers as well as online orders?

Yes. Airbox distributes to 29 named retail accounts, including Boots, Tesco, Sainsbury's, Ocado, Holland and Barrett and Superdrug, alongside D2C orders.

Can Airbox ship toys to UK and European customers?

Airbox operates 200,000 sq ft of operational space across Leighton Buzzard (UK) and Zoetermeer (EU), so toy brands can serve UK and European customers through one 3PL.